Contact us
Questions about a plan, an installation or an order? Send us an email — a real person answers, and there is no phone queue to sit through.
Write in any of the languages this site is published in; we answer in the language you wrote in.
Faster in the app
For an eSIM you already installed, use the support option in the app: it sends your plan details with the message, which saves a round of questions.
Download the app →Response time
We reply within one business day, and usually much faster during European daytime hours.
Company
BILPP OÜTallinn, Estonia
Turkey eSIM is operated by BILPP OÜ, a company registered in Estonia. Press and partnership enquiries reach us at the same address.